Your Prodoge Account

There are several passwords within Prodoge. You understand and agree that you must safely store your wallet's Private Keys and your login password. If you do not safely store your private keys or lose them for any reason, you will lose access to your funds, and there will be no recovery.

Your privacy is important to Prodoge, so we are careful about how we share your information. We may share your information with Prodoge entities or businesses under contract with us to assist in our business operations. We may also share with law enforcement if required by subpoena or court order.For more information on how we share your personal data, please review Prodoge’s Privacy Policy.

Prodoge does not have a phone number and does not provide phone support. If someone calls you claiming to be Prodoge, or if you find a phone number online claiming to be Prodoge, then you can assume that they are attempting to scam you.

Prodoge only provides customer support via the help form or email. Please submit all support requests via Prodoge’s help form, or via email.

Yes, if available in your location. These services are provided by Moonpay & Changelly according to their terms & services are not available in all locations.

Fixer.io and Crypto Compare.

Bitcoin is a cryptocurrency. It is a decentralized digital currency without a central bank or single administrator that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries.

Where can I use Bitcoin?
You can use Bitcoin for payments within Prodoge, and you can use Bitcoin to pay for things at many merchants around the world.

How do I get Bitcoin?
There are several easy ways to get Bitcoin. You may not even have to leave Prodoge.

• If you have a Prodoge Bitcoin Wallet, simply start selling and using the Prodoge invoicing, point of sale, marketplace, or other solutions to begin accepting Bitcoin.

Alternatively, you can purchase BTC using Moonpay within the Prodoge app, or on an exchange like Coinbase.

Dogecoin is a cryptocurrency featuring a likeness of the Shiba Inu dog from the "Doge" Internet meme as its logo. If you’re looking for a user-friendly cryptocurrency with low transaction fees, Dogecoin could be the answer.

Where can I use Dogecoin?
You can use Dogecoin for payments with Prodoge, and you can use Dogecoin to pay for things at many merchants around the world.

How do I get Dogecoin?
There are several easy ways to get Dogecoin. You may not even have to leave Prodoge.

• If you have a Prodoge Dogecoin Wallet, simply start selling and using the Prodoge invoicing, point of sale, marketplace, or other solutions to begin accepting Dogecoin.

Alternatively, you can purchase DOGE within Prodoge using Moonpay, or on an exchange like Coinbase. 

DigiByte is a public, rapidly growing and highly decentralized blockchain. If you’re looking for a user-friendly cryptocurrency with fast confirmations and low transaction fees, Digibyte could be the answer.

Where can I use DigiByte?
You can use Digibyte for payments with Prodoge, and you can use Digibyte to pay for things at many merchants around the world.

How do I get Digibyte?
There are several easy ways to get Digybte. You may not even have to leave Prodoge.

• If you have a Prodoge Digibyte Wallet, simply start selling and using the Prodoge invoicing, point of sale, marketplace, or other solutions to begin accepting Digibyte.

Alternatively, you can purchase DGB within Prodoge using Moonpay, or on an exchange like Coinbase. 

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders Connect your Paypal account to Prodoge to begin using Prodoge to get paid directly to your Paypal account when you accept payments using Prodoge's invoicing, point of sale, payment link, and other merchant solutions. Connect Paypal to send card payments to anyone with a Paypal email address directly from within Prodoge.

Stripe is an American technology company based in San Francisco, California. Its software allows individuals and businesses to make and receive payments over the Internet. Connect yourStripe account to Prodoge to begin using Prodoge to get paid directly to your Stripe account when you accept payments using Prodoge's invoicing, point of sale, payment link, and other merchant solutions.

Scammers Pretending to be Prodoge

Our users have reported people posing as Prodoge support to get sensitive information from them. Reminder: Prodoge will never ask for your private key, passwords, or your twelve word backup phrase.

Support Phone Number Scam
Some Prodoge users have been directed to call a fake Prodoge support phone number. Prodoge does not offer phone support at this time. You should assume that any number claiming to offer Prodoge phone support is a phishing scam.

This scam is often found on Reddit and Twitter in response to support questions. The scammer will answer and tell the person posting to call the support team and provide a  fake number. These same numbers have been posted on various forums and listed as support numbers for various companies. This is so these fake numbers will show up under searches for “Prodoge phone number”.

General Cryptocurrency Scams

People will ask for online donations on social media using crypto currency. Use the same caution and common sense that you would when dealing with strangers asking for money in real life.

If anyone says they will give you Bitcoin, Dogecoin, Digibyte, or any other cryptocurrency if you give them some first, they are scamming you. You do not need to send any cryptocurrency in order to receive it.

If you know of a scam that could affect Prodoge’s users and you don’t see it on the list, please email us at social@prodoge.com with the subject line “Crypto Scams:”

Ethereum is a decentralized open source blockchain featuring smart contract functionality. Ether is the native cryptocurrency token of the Ethereum platform. Where can I use Ethereum? You can use Ethereum for payments within Prodoge, and you can use Ethereum to pay for things at many merchants around the world. How do I get Ethereum? There are several easy ways to get Ethereum. You may not even have to leave Prodoge. If you have a Prodoge Ethereum Wallet, simply start selling and using the Prodoge invoicing, point of sale, marketplace, or other solutions to begin accepting Ethereum. Alternatively, you can purchase ETH using Moonpay within the Prodoge app, or on an exchange like Coinbase.

USD Coin is a digital stablecoin that is pegged to the United States dollar. Each USDC is backed by a dollar held in reserve. Where can I use USD Coin? You can use USD Coin for payments within Prodoge, and you can use USD Coin to pay for things at many merchants around the world. How do I get USD Coin? There are several easy ways to get USD Coin. You may not even have to leave Prodoge. If you have a Prodoge USD Coin Wallet, simply start selling and using the Prodoge invoicing, point of sale, marketplace, or other solutions to begin accepting USD Coin. Alternatively, you can purchase USDC using Moonpay within the Prodoge app, or on an exchange like Coinbase.

The total fee (not including transaction fees) for Buying Crypto Currency with a Credit or Debit Card is 4.99% (4.5% Moonpay + 0.49% Prodoge). The total fee (not including transaction fees) for Exchanging Crypto Currency is 1.5% (1% Changelly + 0.5% Prodoge)