Crypto & Card Payments

Get answers to your questions about crypto currency and card payments.

Crypto & Card Payment Information

Get answers to your questions about crypto currency and card payments.

What does ALX Wallet need to locate a bitcoin payment or cryptocurrency payment to an invoice?

ALX Wallet can confirm if a ALX Wallet invoice was paid successfully to the merchant’s ledger by monitoring the merchants receiving address for incoming transaction(s) in the specified amount(s).

To help locate your transaction, you can provide any of the following, and we will attempt to locate the payment in our system:

  • Transaction information (Transaction ID or Transaction Hash): This is usually located in your wallet transaction history.
    • For Bitcoin, it is a set of 64 hexadecimal characters (0-9 & a-f). For example: 9f94d278a92b10e9abac013ffaf327a852c803da63bd2b9240bf6440e8bc1428
  • Merchant Order and Merchant Name
  • Receiving Address
    • Bitcoin, Dogecoin, or Digibyte Address: a set of around 34 mixed case (upper/lower) alphanumeric characters (0-9, a-z, A-Z) which starts with a 1 or a 3. For instance: 19hw6hdT1rv16kwN89kJB4q5m83usjJDdu

Why can't ALX Wallet help me with my crypto or card transactions?

Can I send money to Crypto Wallets not associated with ALX Wallet accounts?

How do bitcoin block confirmations work?

Can I send money to Paypal accounts using ALX Wallet?

How do I send Money to Paypal Accounts?

How do I send Crypto Payments?

How do I send Card Payments?